In this talk, Erik Klausmeyer will share with us the genesis of outsourcing work from the West (US and Europe) to India. We will delve into the historical underpinnings of this global outsourcing revolution, dating back to the late 1990’s. We’ll explore how economic dynamics, changing policies in both the West and India, technological breakthroughs, and the pursuit of cost-savings converged to shape India as a prominent outsourcing destination. We’ll also focus on the profound socio-economic and cultural impacts of this transformation on the people of India, as their lives and communities have become forever shaped by this global phenomenon.

Erik grew up in Downeast Maine, and left to pursue a degree in Asian Studies at Temple University. Erik returned to Maine and graduated from New England School of Communications in 2007, settling in Belfast in 2008. His work in the global outsourcing industry started at Athenahealth, continued at Flatiron Health in New York, and he is now the COO of ABW Medical, working with teams in multiple locations across India. Through his work, he typically spends 8-10 weeks per year in India.